90 days, parts only. That is the standard across used truck parts and it is what we offer.
What it covers
It covers the part being wrong. If what arrives is not what we described, is not the part you ordered, or does not fit the vehicle we said it fits, that is on us. Tell us within 90 days and we will replace it or refund it.
For electrical items like tail lights, it covers the item not working when it arrives.
What it does not cover
Labour. We do not pay for fitting, removal or diagnostic time.
Paint and finish. Used panels are sold as-is on finish. Scuffs, chips and small dings are what a used panel is.
Freight both ways. Return freight is on the buyer. See the returns page.
Damage after delivery. Including damage caused by fitting.
Consequential loss. Downtime, hire vehicles, lost work.
New truck beds
New service bodies and flatbeds carry the manufacturer's own warranty. We pass the paperwork on with the unit. Our 90 day cover applies on top of that for anything supplied incorrectly.
How to claim
Email us with your order number and photographs of the problem. Photographs matter: they settle most claims in one message rather than five.
